Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

I wish that I would had read reviews on the General before dealing with them. I would have never went to them.

The General is the worst! I had get the policy on 01/15/2017 and the underwriter is cancelling me on 01/28/2017 because I "had the wrong van". I have a sprinter. I went to website to get a quote and to try getting a policy online ...for the first time.

The website ACCEPTED MY VAN ... GAVE ME A QUOTE AND EVERYTHING! Now this bs. I WOULD NOT recommend The General to anyone period!

PS ... I have two weeks of coverage but I had paid for a whole month of coverage.

Not fair at all! They really do not need to be in business with practices like this.

Reason of review: Poor customer service.

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